FAQ

Questions worth answering honestly.

If something isn't covered here, it will be in the first conversation. That's what it's for.

What formats do you work with?

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Video tape formats:

  • VHS & Super VHS (S-VHS)
  • MiniDV & DVCAM
  • Hi8, Video8 & Digital8

Film & photo formats:

  • 35mm, 126 & 110 negatives and slides
  • Printed photos (all sizes)
  • Documents, letters, artwork & memorabilia

Have something not on this list? Reach out. It's worth a conversation.

What makes this different from a mail-in service?

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Mail-in services process thousands of tapes a day on consumer hardware with no individual quality review. Your tape goes in a bin, gets transferred, and comes back with whatever quality the process delivers.

Every 131 Analogue project is handled individually on broadcast-grade equipment, monitored in real time, and reviewed before delivery. If something doesn't capture cleanly, it gets done again. There's also a conversation at the beginning and the end, not a tracking number.

What happens to my original materials?

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Your originals never leave our care until they're returned to you. Every item is logged and inventoried on intake. Nothing gets moved without being tracked.

We also hold materials for as little time as possible. If the schedule is full, we'll ask you to hold onto your materials until we're ready to begin, rather than have them sit in a queue.

Is my content secure?

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Your materials are captured on an air-gapped machine, with no internet connection at any point during the capture process. Your content is never uploaded to a third-party server without your explicit direction.

This workflow comes from 15 years of handling highly sensitive film content where security wasn't optional. It's the same standard applied here.

How are files delivered?

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We discuss delivery during the project. There's no single answer, because families have different needs. Options include:

  • High-quality external hard drive
  • Secure cloud transfer to a service you already use
  • Permanent family archive platform with multi-user sharing

We don't deliver on DVD or cheap thumb drives. And one honest note: no single drive lasts forever. Real long-term preservation comes from redundancy, so we'll help you set up more than one copy of your archive.

How much does it cost?

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Every project is quoted individually, because not every tape is the same, and not every collection needs the same scope of work. Most projects start at $200.

The consultation is free. You'll have a clear estimate before anything begins.

How long does a project take?

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It depends on volume and scope. A small collection of tapes or photos might be a few days. A large family archive with organization and delivery setup could be several weeks.

If you have a deadline, whether it's a reunion, a wedding, or a memorial, tell us upfront. We'll be honest about what's realistic, and we won't take on a timeline we can't meet.

Do you work with clients outside Los Angeles?

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131 Analogue is built around local clients in greater Los Angeles and the San Gabriel Valley. Working locally means we can meet in person, handle materials carefully during intake, and return originals without the risk of shipping.

That said, we do accept shipped materials from clients outside the area. If shipping is the right option for you, we'll walk you through packing your originals safely, and everything is logged and inventoried the moment it arrives. Reach out and we'll figure out the right approach together.

Do I need to know what I have before reaching out?

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No. Most people don't. "I have a box of tapes and some photo albums and I don't know where to start" is a completely normal way to begin. That's exactly what the first conversation is for: figuring out what you have and what makes sense to do with it.

Still have questions? Let's talk.

The first conversation is free, and there's no obligation. Tell us what you have and we'll figure out the rest.

Get Started →